Abidjan, the capital city of Côte d’Ivoire, the leading insurance market of the CIMA zone hosted the convention on insurance that held on the instruction of the Council of Ministers, in the extension of the FANAF General Assembly. This workshop whose last session held ten years ago constituted a moment of truth.
Truth in the statutory lapses and lack of professional ethics that continue to reign in the markets.
Truth in the loss of confidence by insured persons confronted by the low claims settlement rythme and communication deficit.
Truth on the delay recorded vis-à-vis the needs of the new world that the digital constitutes, that also induces a new approach in the conception of the products adapted to insured persons.